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Mark7

Member

Registered: 2007-10-05

Posts: 119

Mailwatch 1.2.0 Plugin Won't Connect to Gmail

My settings

Mailbox Name: ********@gmail.com

IMAP Server

Mail server: imap.gmail.com
Username: ********
Password: ********************************************

Advanced settings

Connection:

Use SSL/TLS via STARTTLS
Use non-standard IMAP port 993

Folders

IMAP server directory: [Gmail]

I can't connect to the Gmail server to set new mail folders or download messages.  Does anyone know what I'm doing wrong?

Last edited by ToZ (2015-02-06 17:05:48)

ToZ

Administrator

From: Canada

Registered: 2011-06-02

Posts: 11,712

Re: Mailwatch 1.2.0 Plugin Won't Connect to Gmail

I've edited your original post and removed your email account information - its not relevant to the issue and you probably don't want to be advertising it

When creating the new account, select the "Remote GMail Mailbox" option instead. Thats what I use and the connection is fine.

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Mark7

Member

Registered: 2007-10-05

Posts: 119

Re: Mailwatch 1.2.0 Plugin Won't Connect to Gmail

Oh.  I completely missed that there was a Remote Gmail Mailbox option.

Mark7

Member

Registered: 2007-10-05

Posts: 119

Re: Mailwatch 1.2.0 Plugin Won't Connect to Gmail

Okay.  Now I can't seem to get it to connect to my pop3 account.

Help!

ToZ

Administrator

From: Canada

Registered: 2011-06-02

Posts: 11,712

Re: Mailwatch 1.2.0 Plugin Won't Connect to Gmail

What is in the log file ("View Log" from the properties screen)?

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Mark7

Member

Registered: 2007-10-05

Posts: 119

Re: Mailwatch 1.2.0 Plugin Won't Connect to Gmail

Absolutely nothing ToZ

ToZ

Administrator

From: Canada

Registered: 2011-06-02

Posts: 11,712

Re: Mailwatch 1.2.0 Plugin Won't Connect to Gmail

Is this a new connection that you are trying to make, or has an existing one stopped working?

Can you connect to your pop account using your regular email client?

---

Mark solved threads as [SOLVED] to make it easier for others to find solutions.
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Mark7

Member

Registered: 2007-10-05

Posts: 119

Re: Mailwatch 1.2.0 Plugin Won't Connect to Gmail

I can connect with my regular email client and it's an existing connection that never seems to have worked

ToZ

Administrator

From: Canada

Registered: 2011-06-02

Posts: 11,712

Re: Mailwatch 1.2.0 Plugin Won't Connect to Gmail

Your provider would have provided you with the pop connection information. Did you enter it all in including the "Advanced..." section (ssl and port if required). If you don't mind sharing, which mail provider are you using?

I have a zoho mail account and can connect via pop and it works with the mail watcher plugin. It required SSL/TLS on an alternate port and that port number is 995 (entered in non-standard port box).

---

Mark solved threads as [SOLVED] to make it easier for others to find solutions.
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Mark7

Member

Registered: 2007-10-05

Posts: 119

Re: Mailwatch 1.2.0 Plugin Won't Connect to Gmail

My ISP is Virgin Media (though I started off with NTL World).  I switched the account to imap and it works fine with that.